How to Spot and Report a Phishing Email

Phishing is a fake email designed to trick you into giving up a password, sending money, or clicking a harmful link. Learning to spot it protects you and the whole company. Here is what to watch for and what to do.

Red flags to watch for

• Urgency or threats. “Your account will be closed in 24 hours” is meant to rush you.
• Unexpected requests for money or gift cards, especially if they claim to be from your boss or a vendor.
• Requests for your password, login, or personal information. Real companies do not ask for this by email.
• A sender address that does not match the name, or a look-alike domain with a small change.
• Links that do not match. Hover over a link, without clicking, to see where it really goes.
• Unexpected attachments, especially ones asking you to enable content.
• Spelling and grammar that seem off, or a generic greeting like “Dear customer.”

What to do

1. Do not click any links or open attachments.
2. Do not reply, and do not call any phone number in the message.
3. Do not enter your password anywhere the email sends you.
4. Forward the suspicious email to support@robb.tech so we can review it.
5. Wait for us to confirm before you act on the message.

If you already clicked or entered your password

Do not panic, but act fast. Call us right away at (806) 370-4700. The sooner we know, the sooner we can protect your account. This counts as urgent.

Not sure?

If you are unsure whether an email is real, ask us before you act. Checking with us is always the safe choice.